Teladoc vs MDLIVE
Both are large, publicly-traded/enterprise telehealth platforms with 50-state coverage, physician + mental-health + dermatology service lines, and deep insurance panel integration.
Last researched: 2026-08-27How we verify →
We don't declare a universal winner. The right choice depends on your needs, location, insurance, and preferences.
At a glance
| Aspect | Teladoc | MDLIVE |
|---|---|---|
| Ownership | Publicly traded, standalone company. | Owned by Evernorth (Cigna) since 2018. |
| Service scope | Primary care, mental health, dermatology, chronic care, and Teladoc Health hospital services. | Primary care, mental health, dermatology, women's health, and Cigna-integrated services. |
| Insurance | Broad commercial payer panel + Medicare Advantage + employer benefits. | Broad commercial payer panel; deep Cigna integration; employer benefits. |
| States served | 50 states. | 50 states. |
Teladoc may fit your preferences if…
- Your employer or insurance plan offers Teladoc as a benefit
- You want the broadest service scope (chronic care, therapy, dermatology under one login)
MDLIVE may fit your preferences if…
- You have Cigna insurance or your plan includes MDLIVE
- You prefer MDLIVE's dermatology or women's-health workflow
Things to consider
- Both platforms typically deliver the best price when accessed via an employer or health plan benefit — direct cash-pay is usually more expensive.
- Availability of specific service lines (dermatology, therapy) varies by state and plan.
Still not sure between Teladoc and MDLIVE?
Answer a few questions and we'll show providers that support the preferences you select.
Frequently asked questions
Is Teladoc or MDLIVE covered by insurance?
Both are covered by many commercial plans and Medicare Advantage. Check your specific plan or ask HR whether Teladoc or MDLIVE is included as a benefit.
Related